Frequently asked questions
How long will it take to ship my order?
Dispatch: All orders will be dispatched in 2 business days.
Furniture Delivery: All Furniture will be shipped from our Factory in China, It takes 8-10 weeks.
Homeware Delivery: 1-2 business days for Victoria addresses 3-5 business days for other Australian addresses
Can I change my order?
We can only change orders that have not been processed for shipping yet.
To make changes to your order, please reach out to support by submitting your request via "contact us" form.
Do you accept returns?
Yes, we do accept returns subject to fulfilment of the following conditions:
- The item must have been sold on our online store
- The item shouldn't have been used in any way
- The item should have its original packaging with all the tags etc.
- The return or exchange request is made within 7 days of delivery.
To request for a return, please reach out to support by submitting your request via "contact us" form. A member of our support staff shall respond as soon as possible.